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WARRANTYS, RETURNS AND EXCHANGESQ. What is the warranty on your diapers?

Our warranty is as follows:
  • Snap Defects – 18 months
  • Elastic Defects – 60 days
  • Sewing/Workmanship Defects – 60 days
Diaper will not be replaced with new product or refunded due to repelling, shot elastic, staining, leaking or size discrepancies.

WASH AND CARE INSTRUCTIONS

Q. Do I need to pre-wash my FuzziBunz™?

A. When you first get your FuzziBunz™, try them on your baby for fit BEFORE washing. If they fit, yes, you should wash the diapers before wearing.

Q: How do I wash my FuzziBunz™?

A: Here are some simple instructions to caring and washing your diapers: FuzziBunz™ are single use diapers. Wash both the FuzziBunz™ and insert after each use. When wet, separate insert and FuzziBunz™ and store in a dry diaper pail. Do not soak. If soiled, simply knock solids into toilet. Small solids stuck to the fleece will dissolve in the wash. Use a mini-shower toilet attachment to rinse off soiled diapers over the toilet (optional). First, run a cold rinse or soak cycle with no detergent. Second, run a hot cycle with detergent (see Recommended Brands). Do not use bleach. Third, if your hot wash is not automatically followed by a cold rinse, run a cold rinse cycle. This step only necessary with a particularly dirty load. Tumble dry the diapers in dryer on low or hang to dry. Do not use fabric softener or pure soap*. Never dry on high heat.

Q. Should I use hot water to wash FuzziBunz™ and how hot?

A. Yes, it is okay to use hot water to wash your FuzziBunz™, 60 degrees C. However, keep in mind that you should dry your diapers on a low setting in your dryer.

Q. I have a front loader or High Efficiency washer. What detergent should I use?

A. Any washing detergent recommended by FuzziBunz™ should be adequate; however using 1/6 of the recommended amount is required for a front loader. If there are too many suds, reduce your amount of liquid, if the diapers are not getting clean enough, increase your liquid.

Q: Can I use diaper rash ointments and creams on my baby if s/he is wearing a FuzziBunz™?

A. Diaper rash ointments cause diapers to repel and not function properly. If you mistakenly get diaper rash ointment on your diaper, wash your diapers normally and then apply some dishwashing liquid, like Dawn, to the affected area. Scrub the affected area with a toothbrush or other bristle brush. While this is a suggested method, it may not always work. Diapers affected by diaper rash ointments are not covered by our warranty. Do not use the ointment, use a zinc powder instead or use a rice paper liner between the ointment and the FuzziBunz fleece.

Q. Will my colors run if I wash them on hot?

A. It is always a good idea to wash your FuzziBunz™ on cold first if you are concerned about the colors running, but we have never experienced any problems in the past with colors running.

Q. Can I use tea tree oil to help control odors?

A. You can use a few drops or sachet of tea tree oil on an occasional basis to control odors in your diaper pail, but we strongly discourage the overuse of tea tree oil (i.e., only use a FEW drops every so often). We do not recommend using tea tree oil when washing your FuzziBunz™ diapers. Such oils can cause build up on your diapers, which can result in the diapers repelling liquids and causing them to leak.

TROUBLESHOOTING  Q. How do I get out stains from my FuzziBunz™?

 A. Stains can be caused by different foods, illnesses and medications. The good news is that stains do not affect the utility of your FuzziBunz™. To remove stains (if desired), we suggest laying them out in the sun for several hours at a time (several times for tough stains). Stains are not covered by our warranty.

Q. My FuzziBunz™ are leaking even though the insert is hardly wet. What do I do?

A. Leaking is often a result of repelling diapers. Repelling occurs when there is residue build up from soaps, detergents, ointments, or hard water that can build up on the fleece. This is (but not always) caused by improper care of the diapers. We recommend you do the following to resolve any repelling issues:
  • First, run a cold rinse or soak cycle with no detergent.
  • Second, run a hot cycle with 1/2 detergent. Do not use bleach.
  • Third, run another cold rinse cycle.
  • Tumble dry the diapers in dryer on low or hang to dry. Do not use fabric softener or pure soap. Never dry on high heat.
If you are still having problems, use a capful of a water softener, such as Calgon. Continue washing on hot and rinsing on cold until all the suds run clear. Hang dry. We strongly encourage using Vaska Detergent by FuzziBunz to wash all of your diapers in as there is no residue, and will only leave behind clean.

 Q. The inside of my diaper is sticky, how do I fix this?

 A. This is perfectly normal, it is laminated with a polyurethane lining to prevent leaks. Some people see this as being "sticky."

Q. My diapers smell of ammonia when baby wets, why?

A. Ammonia smell is caused by detergent residue and the combination of urine. Run your diapers through the wash again and be sure to use the manufacturer’s recommended detergents. Use Vaska detergent to eliminate any build up problems. Amonia smell can also be caused by diet of the child and the acidity of the urine. Wash as quickly as possible if you find this is chronic. But keeping your diapers as residue free is key.


 Q. How often do I need to change my baby?

A. Every parent knows their baby best. If you have a heavy wetter, we suggest changing more often – every 2-3 hours. If you have a light wetter – you can change your baby every 3-4 hours.

Q. How many diapers to I need to order?

 A. We suggest that you order 12 diapers to use FuzziBunz full time. You’ll probably do a load of laundry every night or every other night, depending on how many diapers changes you average per day. Many parents add to and even double their collection as they go along.

Q. How much laundry will I do?

 A. Depending on how many FuzziBunz™ you have, it’s likely you’ll be doing laundry every 2-3 days.

Q. Is it true the diapers become more absorbent the more they are washed?Top

A. Yes and no. We have found that the inserts can hold more moisture after they have been washed several times. However, multiple washings after that may not additionally affect the diapers. 
WARRANTYS, RETURNS AND EXCHANGES
Q. What is the warranty on your diapers?    
A. Our warranty is as follows:

    * Snap Defects – 18 months
    * Elastic Defects – 60 days
    * Sewing/Workmanship Defects – 60 days

Diaper will not be replaced with new product or refunded due to repelling, shot elastic, staining, leaking or size discrepancies.



Moby Wrap, MaternBaby
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Remington Harbor Court
Houston , TX , 77073 USA
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Phone 8323502229